Our carefully chosen, authorized dealer partners are the all-important link in the chain that connects your home to our brand. We achieve our brand goals by empowering our dealers and their designers with a wide variety of unique styles, materials, hand-applied finishes, optional tailoring and loads of organizing and storage solutions, while still remaining competitively priced. We build our cabinets in the U.S., ship them nationwide, and employ a highly-skilled Customer Care team located in Minnesota.
Inside and out, Medallion cabinets use high-performance materials and the best construction techniques. Every cabinet is engineered to last and is backed by a lifetime warranty. In other words, live your life; Medallion cabinets are built to take it. But, you don't have to take our word alone—all Medallion cabinets are backed by the Kitchen Cabinet Manufacturers' Association (KCMA). Cabinets that comply and bear the KCMA certification seal are recognized in the marketplace as a quality product able to perform after a rigorous battery of test simulating years of typical household use.
Medallion cabinets are built-in furniture that fits like a glove; there is no need to waste space with fillers pieces or improvised solutions. In other words, you receive customization without compromise. Medallion designers have a vast selection of end treatments, columns, legs, character glass, dimensional modifications to the ¼” and more to transform your spaces; if you can imagine it, the Medallion craftsmen and women can custom create it.
It's a pretty simple concept really: support the dealers who connect our brand to your home, and ensure the best possible experience for all. Our Minnesota-based Customer Care teammates are available from 7 am until 6 pm, CST, Monday-Friday to provide knowledgeable service and support for our authorized dealers and sales managers. We have every confidence our dealers and sales staff will support your needs on the "front line," and we'll do our part on the manufacturing and delivery front to support them.
We are in business forever.
We all have the responsibility to leave the business stronger than when we started. Continuous improvement is necessary for growth and continued future success.
Information sharing builds trust and confidence and leads to better decision making. Effective communication is absolutely necessary to manage our business and satisfy the needs of our business partners.
Our word is our bond.
We honor our commitments to customers, employees, suppliers and the communities in which we live and work. The key ingredient in all of our commitments is integrity.
We value quality in all we do.
Quality is seen in our products, our processes, in how we communicate, and in our relationships with each other, our business partners and our families. Quality is the personal responsibility of each employee.
Making a profit is an honorable endeavor.
Profit is a necessary ingredient for a successful relationship with our business partners. All of the partners [customers, suppliers, employees, and shareholders] must benefit in their own way to foster a lasting relationship.
Our strength is in our people.
People are the foundation of our Company. Our people are valued as individuals and treated with respect, dignity and fairness. We expect the highest level of performance and integrity from our people and we strive to create opportunities for them to develop and reach their full potential.
At Elkay, we demonstrate our values in all that we do. Not only do we say that integrity is important, we demonstrate it in the products that we make, the customers that we serve, and the employees that we empower.